Workboard Troubleshooting

No Story estimates

Workboard allows for inline edition of Story Points estimation only if board is configured to make estimates in Story Points and if Story Point filed is added to issue screen.

To solve this problem:

  • Board setting → Estimation and set Estimation Statistic as Story Point
  • Check if Story Point filed is added to issue screen





No time estimates

Workboard allows for inline edition of time estimation only if time tracking is enabled in project and if Time Tracking filed is added to issue screen

To solve this problem:

  • Add Time Tracking filed to issue screen
  • Check if Time Tracking is enabled for this project



Drag&drop does not work

Workboard allows for subtask status change by drag&drop interaction only when Jira does not enforce for user addition interaction

To solve this problem:

  • Check if a specific state transition does not have any preconditions or any filed update






On this page