Workboard Good Practices
Consider enabling Time Tracking
Workboard manages subtasks effort estimations. For this functionality to work Time Tracking needs to be enabled in Jira and: "Time Tracking" fields needs to be enabled/visable for subtasks.
Those links may be useful:
Consider adding Story Points field
Workboard manages issue complexity estimations (in Story Points). For this functionality to work Estimation Statistic (unit of estimation) needs to be set to Story Points in Board Configuration
Consider excluding subtasks from Board JQL
Workboard works properly even if subtasks are excluded from Board JQL. By excluding subtasks your "Active Sprint" Board will not be "polluted" by subtasks, therefore more transparent and manageable.
To exclude subtasks add "AND issuetype NOT IN subtaskIssueTypes()" to Board JQL like in this example:
(project = TEST) AND issuetype NOT IN subtaskIssueTypes() ORDER BY Rank ASC